Privacy Policy

Baby monitor LooLoo mobile application · Last updated: 24 July 2026

This Privacy Policy explains how the mobile application Baby monitor LooLoo («LooLoo», the «App»), published by Have a nice day e.U. (the «Company», «we», «us»), collects, uses and protects information when you use the App. By using LooLoo you agree to this Policy. The App and this website (applooloo.com) are operated by Have a nice day e.U.

What the App does

LooLoo turns two devices into a baby monitor: one device streams live audio and video (the camera), and another device watches that stream (the monitor). To make this work, the App processes the data described below.

Information we collect

Account identifier. To connect a camera and a monitor, the App creates an account. If you do not register manually, LooLoo creates a guest account automatically using a generated e-mail address (for example <id>@applooloo.com) and a device-based identifier. If you register manually, we store the e-mail address you provide.
Live audio and video streams. When you use a device as a camera, its audio and video are transmitted in real time to the connected monitor device through our streaming server. Streams are used solely to deliver the live monitoring feature between your own devices and are not sold or shared with third parties.
Camera and microphone. The App requests access to your device camera and microphone only to provide the live streaming and two-way sound features. Access is used only while the feature is active.
Device and diagnostic data. We collect non-personal technical information such as app version, device model, connection type, battery status, crash reports and basic usage events, to keep the service reliable.
Push notification identifier. If you enable notifications (e.g. motion or sound alerts), a push token is stored to deliver those notifications to your device.
Purchases. Subscriptions and purchases are handled by Google Play. We do not receive or store your payment card details.

How we use information

To provide the core monitoring feature (connecting your camera and monitor devices and delivering the live stream).
To send alerts and notifications you have enabled.
To operate, maintain, secure and improve the App, and to diagnose and fix crashes.
To manage subscriptions and comply with legal obligations.

Third-party services

LooLoo relies on the following service providers, each processing data under its own privacy policy:

Google Firebase (analytics, crash reporting, messaging) — firebase.google.com/support/privacy
OneSignal (push notifications) — onesignal.com/privacy_policy
Google Play (app distribution and billing) — policies.google.com/privacy

Data sharing

We do not sell your personal information. We do not share it with anyone outside Have a nice day e.U. and the service providers listed above, except where required by law.

Data retention

Account identifiers are kept while your account exists. You can request deletion of your account and associated data at any time (see «Your rights» below), or directly in the App menu (Delete account). Live streams are transient and are not stored on our servers as part of normal monitoring.

Children

LooLoo is a tool for parents and caregivers and is intended for use by adults. We do not knowingly collect personal information from children.

Security

We use reasonable technical and organizational measures to protect the information we process. No method of transmission or storage is 100% secure, but we work to safeguard your data.

Your rights

You may request access to, correction of, or deletion of your personal data, or delete your account, by contacting us. You can also delete your account inside the App.

Contact

Have a nice day e.U.
E-mail: applooloo.com@gmail.com
Website: applooloo.com

Changes to this Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting on this page. Please review it periodically. This Policy applies to the Baby monitor LooLoo application published by Have a nice day e.U.